LUXURY CHAUFFEUR & car rental

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*FOR FAST & PROMPT SERVICE, PLEASE USE THE QUOTES FORM ON BOOKING PAGE OR EMAIL US FOR ANY ADDITIONAL INFO*

 

 

 

Cancellation and Refund Policy

 

If a booking is canceled by the Customer within 48 hours prior to period of

hire, 50% of all monies paid will be non-refundable, see below for wedding bookings.*

If a booking is canceled by the Customer within 24 hours prior to period of

hire, 100% of all monies paid will be non-refundable

 

If a wedding booking is canceled less than 15 days prior period of hire, the

deposit will be non-refundable. If a wedding booking is canceled less than 7 days from the

start of the period of hire, the full hire amount will still be charged to the customer.*

If the customer does not appear at the time and place designated as the pickup point, all

monies paid will be non-refundable.

 

 

Terms and Conditions

 

DPV request a minimum of 48 hours notice for any on-line bookings.

If you would like to book a car with less than 48 hours notice – Please call our quote line:

248.289.3403

 

While we do our utmost to ensure our drivers are punctual, you will understand that we

cannot accept responsibility for delays caused by circumstances out of our control.

The driver will drive at safe and sensible speeds in accordance with road conditions, traffic

and the legal speed limits.

 

The driver does not handle any payment transactions.

Clients are responsible for any damage they cause to the interior and or exterior of a

vehicle on hire to them and will be billed accordingly for any repair or valeting required

in order to reinstate a vehicle to working order.

We may provide subcontracted vehicles occasionally.

 

By supplying your email address you permit DPV to contact you via email, in return we

promise never to supply your email to any third party.

 

If there are any changes or variations including extra mileage other than what was agreed

at the time of booking, the client will be charged extras in accordance with the pricing

structure.

 

Every effort will be made by DePointe Voitures to ensure that our vehicle(s) arrive on time.

Our Chauffeur(s) will travel by the most appropriate route on the day, unless instructed

otherwise by the Customer at the time of booking.

 

DePointe Voitures vehicles are fully insured for passenger and third party claims. However,

customer’s properties are carried entirely at their own risk and DePointe Voitures shall

not be held responsible/liable for any loss/damage to such property.

DPV will keep a lost property book at their office, and will endeavor to return any lost

goods left in our vehicle(s) to the customer.

 

DePointe Voitures and its chauffeurs have the right to refuse to carry any passenger who is

thought to be under the influence of alcohol or drugs and whose behavior poses a

threat either to the Chauffeur, the vehicle or any other passenger(s).

DePointe Voitures maintains a strict non-smoking policy in all its vehicles.

Online quotations do not allow for public and bank holidays like Christmas Day or New

Years Eve where there may be an additional surcharge. Please indicate on the quote form if your

proposed booking is for a bank holiday or on any other special date.

Nothing contained in these terms and conditions can affect the Client’s’ statutory rights.

 

 

Payment and Deposits

 

Credit card payments are subject to a 3% surcharge. Debit cards have no surcharge.

Our payment terms for all bookings are: 50% non refundable deposit with the remaining

balance due 3 days prior to the booking. Wedding car hire payments will be taken 7 days prior to

the event.

 

Your booking may be subject to additional waiting time and car park charges.

The charge on your credit card statement will be shown as DEPOINTE VOITURES.

 

 

Service Rates

 

Rates, terms, & conditions are subject to change without prior notification. Special rates,

extended minimums and alternate cancellation policies may apply on special event days. Tolls

and parking charges are additional. All rates are calculated in the local currency and billed in

US dollars at the prevailing exchange rate.

Prohibition of Weapons, Explosives, Oxygen, Pets, Livestock And Other Dangerous Or Unusual

 

 

Cargo

 

Weapons of any type, including firearms, are strictly forbidden in any equipment (whether in

baggage or on the person) at any time. Transportation of explosives, fireworks and other

flammable, combustible, toxic or otherwise dangerous material or items or pets or livestock of any

kind are also strictly forbidden, even if intended to be transported in the baggage compartment of

the vehicle. If previously approved by the Company, oxygen for medical use is permitted, but is so

used at the sole responsibility of the Client.

Limitation of Liability

 

THE COMPANY SHALL NOT BE LIABLE IN ANY EVENT OR FOR ANY REASON, INCLUDING

BREACH OF THIS AGREEMENT, EITHER DIRECTLY OR INDIRECTLY, TO THE OTHER PARTY OR

ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY OR

CONSEQUENTIAL DAMAGES OR LOSS OF PROFITS ARISING OUT OF THIS AGREEMENT,

EVEN IF SUCH DAMAGES WERE FORESEEABLE OR THE COMPANY HAS BEEN ADVISED OF

THE POSSIBILITY OF SUCH DAMAGES. IT IS EXPRESSLY AGREED THAT THE COMPANY SHALL

NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO ANY PARTY FOR AN AMOUNT GREATER

THAN THE SINGLE FARE FEE FOR THE DAY IN QUESTION.

 

 

Authorization

No agent, employee or representative of the Company is authorized to alter, modify or waive

requirements stated in the conditions of transportation or service.

©2017 DePointe Voitures. All Rights Reserved.